Over the coming weeks and months IACC member venues will begin the re-opening (or in the case of Sweden who remain open, returning to higher group demand) of their venues for meetings, training, conferences and events. There will be a great deal of activity in the marketplace, as venues, groups and other industry bodies develop procedures and then update procedures, as the meetings landscape becomes clearer. IACC will use this page to share by date order, documents and industry published information, for IACC member venues to consider when developing their own re-opening strategies.
IACC has compiled three informational guides, from a number of industry and venue sources. These list possible approaches to operating procedures for both a restricted no-contact service environment and also a restricted contact service environment. These guides offer up various approaches venues can consider and are not created to be taken up as detailed, in full. Each venue MUST liaise and respect their governmental and health department guidelines, when setting their operating procedures.
Look out for IACC's new Pathway to Re-opening Guide to be published and exclusive to IACC members early July.
Other Industry Published Papers and Online Resources Related to Venue Operating Procedures:
Client Welcome Back Video: Wyboston Lakes Conference Centre, UK.
Thermal Camera Imaging Procedure: from Wyboston Lakes Conference Centre, UK.
Wellbeing at Heart: De Vere Hotels, UK. Customer Pledge
Keeping You Safe: Warwick Conferences, UK. Guide to Venue Operations / Customer Pledge
Steps to Reopen for Conference & Meetings: from the Lane End Conference Centre Blog
World Health Organisation (WHO) Updated Guidelines: Planning for mass gatherings.
World Health Organization (WHO) Key planning recommendations: Mass gatherings in the context of the current COVID-19 outbreak
National Restaurant Association: - PDF Guide to re-opening
AHLA Stay Safe - Guide to Cleaning Standards
Hymatek Innovative Hygiene - Guide for Disinfection Management (presented at MPI Belgium 8th May 2020)
IACC Member Client Promise: etc.venues A Breath of Fresh Air: Our Response to Covid-19 18 Point Plan
IACC Member Client Promise: Hyatt Regency Dullas: Prevention & Preparedness Statement
Information Doc: Company with Europewide coverage, offers venues desk dividing screens which can be made to bespoke specifications. Meeting room desks, reception desks, kitchen workplaces.
IACC Member etc.venues: Venue Cleaning and Hygiene Commitment.
Meet Safe Guidelines - PSAV Audio Visual
Meet Safe Playbook - PSAV Audio Visual
PSAV Coronavirus Page - List of Industry resource pages and other information.
IACC Member Client Promise: Cliftons Venues. 11 Ways we’re keeping you safe when you visit our venues
Harvest America Ventures Blog - Open Up America (insights into how kitchen management will adjust)
Other Online Resources, Apps and Links:
Emerge Protect - App based emergency procedures for managers
Datassential - Weekly webinars on Covid-19 foodservice related topics
National Restaurant Consultants - Template Action Plan (.xls direct download)
IACC Member Example Room Capacity PPT - Excellent instructional guide as a PPT download, with capacities and room set photos. Thank you Wyboston Lakes Resort in the United Kingdom.
Example Safe Distancing Venue Protocols - PDF with venue shots. Thank you Wyboston Lakes Resort in theUnited Kingdom.
IACC expresses it's appreciation to all IACC members and partners who continue to support the efforts of information gathering, ideas sharing and knowledge exchange. IACC would especially like to thank the following people for their above and beyond contributions during this time:
Felix Maietta, Corporate Executive Chef, Nestle Professional
Ron Stoddard, Executive Chef, Summit Conference Centre, Chicago
Murray Hall, Executive Chef, Dolce Hotels and Resorts, US & Europe
Alan Corlett, Group Commercial Director, De Vere Hotels, UK
Louise Hallquist, Executive Chef, Sigtunahojden, Sweden
Brian Stapleton, VP Food & Beverage, Aramark Conferencing
IACC is here to support you with multiple resources at your disposal.