IACC Covid-19 Venue Re-opening Resources

Over the coming weeks and months IACC member venues will begin the re-opening (or in the case of Sweden who remain open, returning to higher group demand) of their venues for meetings, training, conferences and events. There will be a great deal of activity in the marketplace, as venues, groups and other industry bodies develop procedures and then update procedures, as the meetings landscape becomes clearer. IACC will use this page to share by date order, documents and industry published information, for IACC member venues to consider when developing their own re-opening strategies. 

Resources from IACC

IACC Critical Pathway to Re-opening Conference, Meeting and Training Venues

This July IACC published a 53-page guide Critical Pathway to Re-opening Conference, Meeting and Training Venues.

IACC Operations, Employee Health and Guides to Entry Screening

Three informational guides, from a number of industry and venue sources. These list possible approaches to operating procedures for both a restricted no-contact service environment and also a restricted contact service environment. These guides offer up various approaches venues can consider and are not created to be taken up as detailed, in full. Each venue MUST liaise and respect their governmental and health department guidelines, when setting their operating procedures.   

Download IACC’s Guide to Operations and Re-opening
Download IACC’s Guide to Employee and Guest Health
Download IACC’s Guide to Entry Screening and Case Reporting

Industry Resources

IACC Recognised Health & Cleanliness Certifying Organisations

Global: Safe Hotels CovidClean Certification & The Events Industry Council's: Health and Safety for Hotels Accepted Practices Guide

United Kingdom: Quality in Tourism & Meeting Industry Association AIM Secure

United States: Steritech Covid-19 Protocol Check & EHA Consulting Group Inc. 

Denmark:  Horesta Safe to Visit

Brussels: Health Safety Label


Mobile Apps and Webinars

Emerge Protect - App based emergency procedures for managers

Datassential - Weekly webinars on Covid-19 foodservice related topics

National Restaurant Consultants - Template Action Plan (.xls direct download)

IACC Member Example Room Capacity PPT - Excellent instructional guide as a PPT download, with capacities and room set photos. Thank you Wyboston Lakes Resort in the United Kingdom. 

Example Safe Distancing Venue Protocols  - PDF with venue shots. Thank you Wyboston Lakes Resort in theUnited Kingdom. 


Additional resources by release date

SEPTEMBER 2020

Comprehensive Venue Information Page: The Woodlands Event Centre in the UK offer a comprehensive dedicated page for attendees to review ahead of visiting the venue. 

AUGUST 2020

Small Scale Meetings Promotional Guide: Sigtunahojden in Sweden created a guide to tell the story of the potential for small scale meetings to return. 

Cliftons Training Venues - Australia, NZ and ASIA Hybrid Meetings Brochure: Cliftons Training Venues launch their hybrid meetings product. They will be running a hybrid meeting demonstrating the new platform on Sept 3 2020, which is cost free to register and experience. Register here

JULY 2020

Event Industry Council Meeting & Event Design Accepted Practices Guide: Resource and educational tool for industry professionals. 

JMIC Manifesto for Economic Recovery using Business Events: Greg Clarke gives his view on how the industry must think about the new normal.

JUNE 2020

Venue Wayfinding Video, Playbook and Checklist: Curtis 1000, US.

Client Welcome Back Video: Wyboston Lakes Conference Centre, UK.

Thermal Camera Imaging Procedure: from Wyboston Lakes Conference Centre, UK.

Wellbeing at Heart: De Vere Hotels, UK. Customer Pledge

Keeping You Safe: Warwick Conferences, UK. Guide to Venue Operations / Customer Pledge

Steps to Reopen for Conference & Meetings: from the Lane End Conference Centre Blog

World Health Organisation (WHO) Updated Guidelines: Planning for mass gatherings. 

World Health Organization (WHO) Key planning recommendations: Mass gatherings in the context of the current COVID-19 outbreak

MAY 2020

National Restaurant Association: - PDF Guide to re-opening 

AHLA Stay Safe - Guide to Cleaning Standards

Hymatek Innovative Hygiene - Guide for Disinfection Management (presented at MPI Belgium 8th May 2020)

IACC Member Client Promise: etc.venues A Breath of Fresh Air: Our Response to Covid-19 18 Point Plan

IACC Member Client Promise: Hyatt Regency Dullas: Prevention & Preparedness Statement 

Information Doc: Company with Europewide coverage, offers venues desk dividing screens which can be made to bespoke specifications. Meeting room desks, reception desks, kitchen workplaces. 

IACC Member etc.venues: Venue Cleaning and Hygiene Commitment. 

Meet Safe Guidelines - PSAV Audio Visual 

Meet Safe Playbook - PSAV Audio Visual 

PSAV Coronavirus Page - List of Industry resource pages and other information. 

IACC Member Client Promise: Cliftons Venues. 11 Ways we’re keeping you safe when you visit our venues

APRIL 2020

Hilton Announce CleanStay with Lysol Protection Program - Limited Detail

US National Restaurants Consultants Guide for Re-opening Hospitality Industry Operations

Opening Up Americas Again - Proposed Phased Approach

Aramark - 5 Ways Corvid-19 Changed Hospitality Foodservice

IFMA & Kinetic12 - Looking Forward To Our New Normal

Boston University Hospitality Review - Navigating Hotel Operations in Times of Covid-19 

Harvest America Ventures Blog - Open Up America (insights into how kitchen management will adjust)

MARCH 2020

WHO - Operational Considerations for Operating Accommodation Sector

IACC expresses it's appreciation to all IACC members and partners who continue to support the efforts of information gathering, ideas sharing and knowledge exchange. IACC would especially like to thank the following people for their above and beyond contributions during this time:

Felix Maietta, Corporate Executive Chef, Nestle Professional 
Ron Stoddard, Executive Chef, Summit Conference Centre, Chicago
Murray Hall, Executive Chef, Dolce Hotels and Resorts, US & Europe
Alan Corlett, Group Commercial Director, De Vere Hotels, UK
Louise Hallquist, Executive Chef, Sigtunahojden, Sweden
Brian Stapleton, VP Food & Beverage, Aramark Conferencing 




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