All webinars offered are 30 or 60 minutes, specific details including content and pricing can be found when you visit each webinar via the events calendar.

Date
Webinar Title
Delivered By
Target Audience


07 September
E-Learning Courses for Sales and Service
MCA*
All IACC Members

12 September
Finding New Business within Key Accounts
MCA*
Sales

05 October
Performance Reviews: Out with the old in with the new
Trudy Macdonald,
Talentcode
All IACC Members

19 October
Daily ‘Huddles’ That Improve Guest Services
MCA*
Customer Service & Operations

07 November
Professionally Turning Definite Business Over To Conference Planning
MCA*
Sales

29 November
Conference Commitments – Differentiation Dial Down
MCA*
Sales

* Master Connection Associates (MCA)